Privacy Policy
Effective Date: 10/06/2025
AIRSYNC HVAC INC
AirSync HVAC Inc. (“AirSync,” “we,” “us,” “our”) respects your privacy. This Policy explains what we collect, how we use it, and your choices when you use airsynchvac.com, request quotes, or communicate with us by SMS, phone, or email.
If you do not agree, please do not use our site or services.
1) What we collect
Identifiers: name, email, phone number, service address, IP address.
Service info: project details, quotes, invoices, appointment history, call notes, photos you upload for estimates.
Communications: SMS messages, email messages, call recordings if you call us on a recorded line.
Device and usage data: pages viewed, links clicked, browser type, and approximate location derived from IP.
Payment info: handled by our payment processor. We do not store full card numbers.
2) How we collect it
Directly from you: web forms, calls, texts, emails, in-person.
Automatically: cookies, pixels, and similar technologies on our site.
From service providers: scheduling, analytics, payment, and messaging platforms we use to operate our business.
3) How we use information
Provide quotes, schedule visits, deliver and support HVAC services.
Send service communications, including SMS about quotes, scheduling, ETA, and follow ups.
Improve our website and operations, prevent fraud, and meet legal obligations.
With your separate consent, send marketing communications. You can opt out anytime.
4) Text messaging program privacy
We only text people who opt in.
We use your number to send service-related messages you requested. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. You can also reply END, CANCEL, UNSUBSCRIBE, or QUIT. After you opt out, we send a one-time confirmation and stop texting unless you opt in again.
For help, reply HELP or contact support at support@airsynchvac.com or (929) 673-3922
Consent to receive SMS is not a condition of purchase.
5) Cookies and analytics
We use cookies for site functionality and analytics to understand site usage and improve performance.
You can control cookies in your browser settings. If you block cookies, some features may not work.
We do not respond to Do Not Track signals.
6) Sharing information
We do not sell your personal information. We share it only with:
Service providers who help us operate the site, schedule, process payments, send messages, or analyze performance. They are allowed to use your data only to provide services to us.
Safety, legal, and compliance when required by law, to protect rights and safety, or in connection with a business transaction.
7) Data retention
We keep information only as long as needed for the purposes above, to comply with legal, tax, and accounting requirements, and to resolve disputes. We retain SMS consent logs and opt-out records for compliance.
8) Security
We use administrative, technical, and physical safeguards designed to protect personal information. No system is 100% secure.
9) Your choices
Access, update, delete: email support@airsynchvac.com and we will help with access, corrections, or deletion where legally permitted.
Email opt out: use the unsubscribe link.
SMS opt out: reply STOP to any message. HELP for help.
10) State privacy rights
Depending on your state, you may have additional rights to know, access, delete, correct, or opt out of certain data uses. To exercise rights, contact support@airsynchvac.com. We will verify your request before acting. Authorized agents may submit requests with proof of authority.
11) Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
12) International visitors
We operate in the United States. If you access our site from outside the U.S., you consent to processing in the U.S., which may have different data protection laws.
13) Changes to this Policy
We may update this Policy from time to time. The updated version will be posted with a new effective date.
14) Contact us
AirSync HVAC Inc.
Address: 942 E 233rd St, Bronx, NY 10466
Email: support@airsynchvac.com
Phone: (929) 673-3922
